Refund Policy
Last updated: May 2026
1. Digital Products
Little Kids Games sells digital products exclusively: printable coloring books, downloadable PDF activity books, and instant digital downloads for kids. No physical products are shipped. After completing payment, you will receive an immediate download link at the email address used for the purchase.
2. Refund Eligibility
Payment processing is handled by Lemon Squeezy (lemonsqueezy.com), our Merchant of Record. Under Lemon Squeezy's policy, you may request a full refund within 30 days of purchase. Because digital files cannot be physically returned, refunds are reviewed case by case and granted primarily in the situations described in the sections below.
3. Technical Issues
If the downloaded file is corrupted, the download link does not work, or the PDF cannot be opened properly, please email us at [email protected] with the following details:
- Email used for the purchase
- Order identifier (received by email)
- Brief description of the problem
4. Duplicate Purchases
If you accidentally purchase the same product twice, contact us within 30 days with the identifiers of both orders. We will process a full refund for the duplicate purchase.
5. Contact Information
To initiate any refund request or resolve questions related to your purchase:
Support email: [email protected]
You can also contact Lemon Squeezy support directly from the receipt sent at the time of purchase.
We respond to refund requests within 72 business hours.
Support email: [email protected]
You can also contact Lemon Squeezy support directly from the receipt sent at the time of purchase.
We respond to refund requests within 72 business hours.